It’s no secret that the pandemic and subsequent lockdown had a major impact on our lives. It impacted almost all sectors in some way, with the hospitality industry having disproportionately large effects.

Because of the pandemic, customers are more educated, aware, and vocal than ever before about their hygiene standards and the health consequences of bad hygiene. Because of this consciousness, as well as the availability of online travel reviews and the number of rating sites, there’s no doubt that hygiene standards have an enormous effect on the hospitality industry.

Furthermore, consumers who have had a good experience with a hotel are more likely to make additional purchases or return for a second stay. Plus, based on their positive experience, the majority of them would recommend it to their families and friends. In the world of hospitality, meeting and exceeding guests' needs is a victory, and a crucial step toward gaining their loyalty is having good hygiene standards implemented.

Hence let’s review more details about hygiene practices and solutions in hotels and the ways those can impact your specific business.

Why should you offer a clean hotel environment?

We all know the importance of keeping a clean environment and we’re sure that you all do so, but besides the health benefits, what does it mean to keep a hotel clean? Is it purely for health reasons or is it a benefit to your company and customers as a whole to have a clean environment?

According to studies, about 70% of hotel visitors consider cleanliness and hygiene to be very important when selecting a hotel and when recommending it to friends, family, and coworkers.

The research was completed, asking people what they think is most important for accommodation to have and given they received good or bad service, how they would go about it. The results show that customers will now make their decision on staying at a hotel using online rating sites, as this will rate their levels of hygiene, staff service, overall hotel condition and overall satisfaction, amongst others.

It is Incredibly Important

Guests thought that the general cleanliness and appearance of both the bedroom and bathroom of their hotel room were the most critical areas in which their opinion would be formed.

Three things, in particular, struck out in the bedroom: spotless sheets, the absence of offensive odors or aromas, and any signs of prior guests. The bathroom side of things concentrated on the cleanliness of the toilet seat, as over three-quarters of those asked believed it was incredibly important. Almost half believed that the cleanliness of the toilet seat was the most important part of the bathroom regime.

Overall, a massive 46% said that they believe review sites are the most important information source when it comes to choosing accommodation and an additional 28% believe that personal recommendations are the biggest influence on their accommodation choices.

So, now do you see the full benefits of having a clean hotel? A clean environment is what customers crave and Bosin & Sterb can help through the supply of our hotel maintenance products!

Key areas for hygiene

Clean and hygienic services, communal areas, and washrooms are among the most significant factors when it comes to making a hotel recommendation to friends, family, or colleagues.

Receptions

Because hygiene is one of the most important considerations when recommending a hotel, you have to be attentive toward ensuring a daily cleaning schedule with a focus on high-traffic areas in your hotel.

Make sure to provide hand sanitizers in strategic areas. Keep in mind that proper floor care keeps dirt and water out of the building. Invest in it to improve your brand’s reputation while also showing your guests that you care about them.

Washrooms

Make sure that adequate facilities are in place when it comes to washing and drying hands and sanitary waste disposals. Implement no-touch solutions in your hotel to help you minimize contact and reduce the transition of germs. Make sure to provide proper toilet seat cleaners to limit the spread of germs. To maintain a pleasant smelling washroom make sure to install air fresheners and air purifiers around your hotel in key areas.

If you want to improve the health and safety of both your staff and customers Bosin& Sterb is happy to provide exceptional solutions!

Guest Bedrooms

When it comes to proper hygiene solutions for your hotel’s guest bedrooms make sure your cleaning staff is aware of the associated risks of cross-contamination. Keep in mind that when cleaning the toilet, gloves should be discarded and replaced before coming into contact with any other surface or item. To prevent the spread of bacteria, make sure to thoroughly wash high-usage products such as remote controls, light switches, drinking glasses, and headboards.

Keep in mind to look for ways to allow guests to avoid touching surfaces and staff members, specifically in receptions. For instance, check in, access their space, make a special request, or order room service simply by using a phone or a tablet.

Give cleaning a serious look

Cutting shortcuts on cleanliness is the best method for hospitality organizations, such as hotels, restaurants, and pubs, to drive away clients. No one like unclean bedding or discolored cutlery, especially in a society devastated by pandemics.

This is old news if you are a decision-maker in your organization. You already have a cleaning routine in place, and it probably uses harmful chemicals in many instances. The chemicals in traditional products have worked for you so far, and you’re comfortable with it. Why change now?

It's a legitimate query that every proponent of environmentally friendly cleaning has come upon before. However, there are compelling arguments for hotel executives to look more closely at sustainable cleaning after getting over their first skepticism.

Why do you use paper towels?

Basically, because individuals don't use these electric dryers long enough to properly dry their hands. It's too noisy and takes too long. Instead, many people choose to let their hands air dry for a while before wiping them on their clothes or using their still-wet hands to unlock doors. actions that could undo a thorough hand wash.

Additionally, rubbing your hands together while using an electric dryer can cause bacteria that is already present in your skin to come to the surface, and electric air dryers can spray germs back onto your hands and into the air, where you can breathe them in and contaminate the entire public restroom area.

In addition, paper towels can be utilized as a barrier while closing doors and turning off faucets. (Keep in mind that some people never wash their hands. Therefore, you're picking up whatever bacteria was left behind when you grab the door handle.)

Want to protect both the environment and the human race? More energy is used to run an electric blower than to produce paper towels. In addition, when a restroom has the proper and sufficient amenities, such as a Paper Towel Dispenser, drying hands may be encouraged even more. Make drying your hands a top priority to stop the spread of bacteria; contact our hygiene experts right away.

An unfailingly secure "home away from home"

There will always be apprehension about traveling and staying somewhere other than home where one has less control over cleanliness as hotels continue to reopen. Hotels will need to convey their security measures to visitors in a straightforward manner in order to avoid this. As the number of coronavirus cases declines and a vaccine becomes available, the sector will recover as more consumers feel at ease when they are traveling. Long-term client retention and customer loyalty are more likely for hotels that have shown a dedication to health and safety.